Privacy Policy

Introduction and Our Commitment

At Lythovaxena, we understand that your privacy isn't just important—it's fundamental to building the trust that makes our financial education platform possible. This privacy policy explains how we collect, use, protect, and share your personal information when you use our budget foundations learning programs and related services.

We're committed to transparency in everything we do, and that includes being completely upfront about your data. Whether you're just browsing our educational content or you've enrolled in our comprehensive learning programs, we want you to understand exactly what happens with your information.

Information We Collect

Personal Information You Provide

When you interact with Lythovaxena, you might share various types of personal information with us. Here's what we typically collect:

• Contact details including your name, email address, phone number, and mailing address
• Account information such as username, password, and security preferences
• Financial learning preferences and goals you've shared with us
• Communication history including emails, chat messages, and support tickets
• Payment information for our educational programs and services
• Educational progress data and learning assessment results

Information We Collect Automatically

Like most websites, we automatically collect certain technical information when you use our platform. This helps us understand how our services are being used and where we can improve:

• Device information including IP address, browser type, and operating system
• Usage patterns such as pages visited, time spent on different sections, and click patterns
• Location data (general geographic area, not precise location)
• Cookies and similar tracking technologies data

How We Use Your Information

We use your personal information for several key purposes, all designed to provide you with the best possible financial education experience:

We also use aggregated, anonymized data to understand broader trends in financial education and to develop new learning resources that benefit our entire community.

Data Sharing and Third Parties

We're selective about who we share your information with, and we never sell your personal data. Here are the situations where we might share your information:

Service Providers

We work with trusted third-party service providers who help us deliver our educational services. These include email marketing platforms, payment processors, and educational content delivery networks. All these providers are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or governmental request. We'll also share information if we believe it's necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the unlikely event that Lythovaxena is acquired by or merged with another company, your information would be transferred as part of that transaction. We'd notify you well in advance of any such change.

Your Privacy Rights and Choices

You have significant control over your personal information. Here's what you can do:

Access and Correction

You can access and update most of your personal information directly through your Lythovaxena account settings. If you need help accessing or correcting your data, just contact our support team.

Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used format. This includes your learning progress, communication history, and account information.

Deletion Rights

You can request deletion of your personal information, though we may need to retain certain data for legal compliance or legitimate business purposes. We'll clearly explain what can and cannot be deleted when you make such a request.

Data Security and Protection

Protecting your personal information is one of our highest priorities. We use a combination of technical, administrative, and physical safeguards to keep your data secure:

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Limited access controls ensuring only authorized personnel can access your data
• Secure data centers with multiple layers of physical and digital protection
• Regular backup procedures to prevent data loss

While we implement robust security measures, no system is completely foolproof. We encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorized access to your account.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Here's our general approach:

Active Accounts

For active users, we maintain account information and learning progress data to ensure continuity of service and to track your educational journey over time.

Inactive Accounts

If you haven't used your Lythovaxena account for 24 months, we'll send you a notification asking if you'd like to keep your account active. If we don't hear back within 60 days, we'll begin the process of deleting non-essential personal data while retaining basic records for legal compliance.

Deletion Requests

When you request deletion of your account, we'll remove all personal data within 30 days, except for information we're legally required to retain for tax, legal, or regulatory purposes.

International Data Transfers

Lythovaxena operates primarily within Malaysia, but some of our service providers and partners may process data internationally. When we transfer your personal information outside of Malaysia, we ensure appropriate safeguards are in place:

• We only work with countries and organizations that provide adequate data protection
• We use standard contractual clauses approved by relevant data protection authorities
• We conduct regular reviews of our international data processing arrangements

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences, keep you logged in, and understand how you use our services.

Types of Cookies We Use

• Essential cookies that are necessary for basic website functionality
• Preference cookies that remember your settings and choices
• Analytics cookies that help us understand user behavior and improve our services
• Marketing cookies that help us deliver relevant educational content and communications

You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our platform.

Changes to This Privacy Policy

We review and update this privacy policy regularly to ensure it remains current with our practices and legal requirements. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website.

Minor updates, such as clarifications or formatting changes, may be made without specific notification, though the "Last Updated" date at the top of this policy will always reflect the most recent revision.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.